FEATURED EXCELLENCE AWARDEE
“I had a picture of a house, and the house was Premiere Mortgage Centre”
Kerri Reed,
Premiere Mortgage Centre
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www.resilium.com.au
www.linkedin.com/company/resilium
Annemarie.Mayes@resilium.com.au
0410 020 224
Level 14, 201 Miller Street, North Sydney, 2060
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2017 - Present
Tenure at
current position
22
Years in the industry
EXCELLENCE AWARDEE:
Resilium Insurance Broking
Authorised Representative Network of the Year
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Authorised Representative Network of the Year
Kraft Heinz - Wattie's
EXCELLENCE AWARDEE:
Adrian Kitchin
Executive Director
Ben Hastie
Managing Director
Adrian has worked within the Insurance and legal industry for more than 27 years, in Senior managerial roles with industry leaders; GIO, Aon, Liberty International Underwriters and Insurance Advisernet (Australia and New Zealand).
Since joining the business in 2015, Adrian has played a pivotal role in Resilium becoming the fastest growing insurance broking operation in Australia. In the last few years, he has put in place a redesigned equity model, helped drive new premium placements, planned and implemented key strategies for growth and increased business revenue streams.
Adrian holds a Bachelor of Laws (QUT), a Diploma in Financial Services (Broking) and is a Graduate of the Australian Institute of Company Directors. Adrian is also a Qualified Practising Insurance Broker (QPIB).
Memberships:
Australian Institute of Company Directors
NSW Law Society
National Insurance Brokers Association of Australia
Executive Director
Adrian Kitchin
After 25 years in the industry as an underwriter and broker, Ben’s grassroots insurance experience has given him a solid background. Ben joined Resilium in 2016 after 11 years with Chubb insurance with his last 4 years as VP National Commercial Lines Manager.
As Resilium’s Managing Director, Ben leads a highly capable team to deliver innovative solutions and exceptional service to our clients.
His understanding of the ever-changing insurance landscape and all it entails is vast as is his long-standing relationships with the Australian underwriting community.
Ben holds a Diploma of Financial Services (Insurance Broking), is also a Qualified Practising Insurance Broker (QPIB) and a Certified Insurance Professional (CIP).
Memberships:
Australian Institute of Company Directors
ANZIIF (Australian and New Zealand Institute of Insurance and Finance)
National Insurance Brokers Association of Australia
Managing Director
Ben Hastie
Resilium Insurance Broking, one of Australia’s largest general insurance brokers, was thrilled to be nominated for Insurance Business Australia’s ‘AR Network of the year’ award, particularly given the high calibre of the competition. Remaining true to our founding ideals – being customer-focused, staying experts in our field, and making the insurance landscape clear are part of the reason for Resilium’s ongoing success.
However, our success would not be what it is without the hard work and dedication of Resilium’s Authorised Representatives. Essentially in the Resilium world, our ARs are an extension of our business and Resilium staff an extension of the AR’s . Everyone who works for Resilium works hard to provide our ARs with everything they need to succeed in their businesses.
Becoming a part of the Ardonagh Group in 2021, the UK’s largest independent insurance broker, has further strengthened our value proposition. With that additional relationship with Ardonagh, our collective strength in global markets means Resilium is able to offer a broad range of broking placement solutions for Insurance Advisers (Authorised Representatives) within our network.
Amongst the many value-added initiatives we have in place for our ARs, one that is key to their businesses’ ongoing success is access to our own purpose built and private intranet for Resilium ARs and Resilium staff called Adviser Gateway. Adviser Gateway is updated almost hourly, and it has absolutely everything on it for ARs to run their business. From templates, to training, to compliance, to marketing collateral and more, Adviser Gateway is a one stop shop exclusive to Resilium ARs to get the very latest information and materials to help them run their businesses.
Another value-added initiative that is exclusive to Resilium is our Resilium Alliance Partner Leads Program. Since the program began in 2015, over 76,000 warm leads from legitimate potential insurance customers have been distributed to Resilium ARs to the value of $76 million in gross written premium. Indeed, in this financial year alone, we have delivered over 10,991 warm leads to our ARs worth a total GWP of $19,501,539 - demonstrating just how valuable these FREE leads are for our ARs.
We are also a network that likes to give back too - not just to charity but also to the industry itself. A number of Resilium’s staff and ARs are NIBA Mentors. Adrian Kitchin, Executive Director of Resilium has featured on several panel discussions and along with Angela O’Neil, General Manager Broking, who is on the NIBA Mentoring Committee, both are passionate about giving back their knowledge, experience and industry insight to support the next generation of Insurance Professionals.
We are passionate about our ARs having access to the best and latest training and offer financial support to the group for anyone looking to complete their Diploma in Insurance Broking as we believe that Professional Development is incredibly important.
There are so many reasons why Resilium Insurance Broking is growing to become on of the largest general insurance networks in Australia and we are proud to be recognised by the likes of Insurance Business Australia and our peers with the nomination of Best AR Network of the Year.
Adrian Kitchin
Executive Director
Ben Hastie
Managing Director
Leadership
Adrian has worked within the Insurance and legal industry for more than 27 years, in Senior managerial roles with industry leaders; GIO, Aon, Liberty International Underwriters and Insurance Advisernet (Australia and New Zealand).
Since joining the business in 2015, Adrian has played a pivotal role in Resilium becoming the fastest growing insurance broking operation in Australia. In the last few years, he has put in place a redesigned equity model, helped drive new premium placements, planned and implemented key strategies for growth and increased business revenue streams.
Adrian holds a Bachelor of Laws (QUT), a Diploma in Financial Services (Broking) and is a Graduate of the Australian Institute of Company Directors. Adrian is also a Qualified Practising Insurance Broker (QPIB).
Memberships:
Australian Institute of Company Directors
NSW Law Society
National Insurance Brokers Association of Australia
Executive Director
Adrian Kitchin
Local Government in New Zealand consists of 78 local, regional and unitary councils. The Far North District Council is the most northern territorial authority and serves the residents of Kaitaia, Kaikohe, Kawakawa, Kerikeri, Paihia and Russell, as well as several smaller settlements and rural and Māori communities. We are a growing district of 71,000 people spread over 7,324km². The Far North district stretches from Cape Rēinga at the northern tip of New Zealand down to the Bay of Islands and Hokianga.
Local Government in New Zealand consists of 78 local, regional and unitary councils. The Far North District Council is the most northern territorial authority and serves the residents of Kaitaia, Kaikohe, Kawakawa, Kerikeri, Paihia and Russell, as well as several smaller settlements and rural and Māori communities. We are a growing district of 71,000 people spread over 7,324km². The Far North district stretches from Cape Rēinga at the northern tip of New Zealand down to the Bay of Islands and Hokianga.
1-10 Staff
After 25 years in the industry as an underwriter and broker, Ben’s grassroots insurance experience has given him a solid background. Ben joined Resilium in 2016 after 11 years with Chubb insurance with his last
4 years as VP National Commercial Lines Manager.
As Resilium’s Managing Director, Ben leads a highly capable team to deliver innovative solutions and exceptional service to our clients.
His understanding of the ever-changing insurance landscape and all it entails is vast as is his long-standing relationships with the Australian underwriting community.
Ben holds a Diploma of Financial Services (Insurance Broking), is also a Qualified Practising Insurance Broker (QPIB) and a Certified Insurance Professional (CIP).
Memberships:
Australian Institute of Company Directors
ANZIIF (Australian and New Zealand Institute of Insurance and Finance)
National Insurance Brokers Association of Australia
Managing Director
Ben Hastie
Adrian Kitchin
Executive Director
Ben Hastie
Managing Director
Leadership
Adrian has worked within the Insurance and legal industry for more than 27 years, in Senior managerial roles with industry leaders; GIO, Aon, Liberty International Underwriters and Insurance Advisernet (Australia and New Zealand).
Since joining the business in 2015, Adrian has played a pivotal role in Resilium becoming the fastest growing insurance broking operation in Australia. In the last few years, he has put in place a redesigned equity model, helped drive new premium placements, planned and implemented key strategies for growth and increased business revenue streams.
Adrian holds a Bachelor of Laws (QUT), a Diploma in Financial Services (Broking) and is a Graduate of the Australian Institute of Company Directors. Adrian is also a Qualified Practising Insurance Broker (QPIB).
Memberships:
Australian Institute of Company Directors
NSW Law Society
National Insurance Brokers Association of Australia
Executive Director
Adrian Kitchin
After 25 years in the industry as an underwriter and broker, Ben’s grassroots insurance experience has given him a solid background. Ben joined Resilium in 2016 after 11 years with Chubb insurance with his last 4 years as VP National Commercial Lines Manager.
As Resilium’s Managing Director, Ben leads a highly capable team to deliver innovative solutions and exceptional service to our clients.
His understanding of the ever-changing insurance landscape and all it entails is vast as is his long-standing relationships with the Australian underwriting community.
Ben holds a Diploma of Financial Services (Insurance Broking), is also a Qualified Practising Insurance Broker (QPIB) and a Certified Insurance Professional (CIP).
Memberships:
Australian Institute of Company Directors
ANZIIF (Australian and New Zealand Institute of Insurance and Finance)
National Insurance Brokers Association of Australia
Managing Director
Ben Hastie
Rosalie Lau
CFO
Rosalie completed her professional training with KPMG in 1992. Since then, she has held senior finance roles in publicly listed companies in Australia and overseas including Steadfast Group Limited, DXC Technology, McAfee, and SAP.
With over 25 years’ experience in the financial services and technology sectors, Rosalie’s expertise includes acquisitions and integrations, start-ups, IPO, change management, systems implementation, risk and compliance, commercial support and strategy, and ASX reporting.
Rosalie holds a Bachelor of Commerce from the University
of New South Wales and is a member of Australia and New Zealand Chartered Accountants.
CFO
Damien Haenga
Rosalie Lau
CFO
Rosalie completed her professional training with KPMG in 1992. Since then, she has held senior finance roles in publicly listed companies in Australia and overseas including Steadfast Group Limited, DXC Technology, McAfee, and SAP.
With over 25 years’ experience in the financial services and technology sectors, Rosalie’s expertise includes acquisitions and integrations, start-ups, IPO, change management, systems implementation, risk and compliance, commercial support and strategy, and ASX reporting.
Rosalie holds a Bachelor of Commerce from the University of New South Wales and is a member of Australia and New Zealand Chartered Accountants.
CFO
Rosalie Lau
Rosalie Lau
CFO
Rosalie completed her professional training with KPMG in 1992. Since then, she has held senior finance roles in publicly listed companies in Australia and overseas including Steadfast Group Limited, DXC Technology, McAfee, and SAP.
With over 25 years’ experience in the financial services and technology sectors, Rosalie’s expertise includes acquisitions and integrations, start-ups, IPO, change management, systems implementation, risk and compliance, commercial support and strategy, and ASX reporting.
Rosalie holds a Bachelor of Commerce from the University of New South Wales and is a member of Australia and New Zealand Chartered Accountants.
CFO
Rosalie Lau
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EXCELLENCE AWARDEE:
Authorised Representative
Network of the Year
TMG The Mortgage Group
Resilium Insurance Broking
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