A word from our event partner
Ben Thompson CEO and Co-founder Employment Hero
Excellence Awardees
What to expect on the night
2022 Sponsors
QBE Brokerage of the Year (20+ staff)
THE INSURANCE BUSINESS AUSTRALIA AWARDS has become one of the most eagerly-anticipated events in the insurance industry calendar – but their annual iteration promises to be extra special. After two years of being hosted virtually, the Insurance Business Australia Awards are finally making their long-awaited return as an in-person event, with the best and brightest of Australia’s insurance sector set to gather at the Doltone House, Darling Island on 2 September for the live gala. The event will see the country’s leading brokers, brokerages, insurers, underwriting agencies, BDMs, claims teams and service providers recognised for their achievements throughout the past 12 months.
Event Partner
Award sponsors
Official Media
Organiser
Thank you to our esteemed judges for lending their time and expertise to help recognise and celebrate excellence in the insurance profession.
Geniere Aplin Group Executive, Personal Injury and Chair of EMLife Employers Mutual
Hilary Bates Chief Operations Officer and Executive Sponsor of Project Swift, Life & Investments Zurich Financial Services Australia
Kelly Butler Cyber Practice Leader – Pacific, Marsh JLT Specialty Marsh
Lisa Carter Managing Director Clear Insurance
Jason Clarke Chief Customer Officer, Commercial Lines QBE, Australia Pacific
Damien Coates CEO DUAL
Paul D'Arcy Head of Operations Execution and Performance Management, Asia-Pacific Aon
Andrew Davies CEO Victorian Managed Insurance Authority
Tony Dodd Chief Executive Officer GT Insurance
Linda Ellis Group Company Secretary & Corporate Counsel Steadfast Group
Colin Fagen Managing Director Blue Zebra Insurance
Troy Filipcevic CEO & Founder Emergence
Stacy Finnegan National Director Authorised Representatives Aon
Scott Guse Partner KPMG
Greg Hicks Head of Distribution, Sales & Marketing, Personal Risk Services, Australia & New Zealand Chubb Insurance
2022 Judging Panel
Methodology
more
Nominations A nationwide call for nominations was conducted from 28 March 2022 to 29 April 2022 using Insurance Business’ online channels. Any individual or company operating in the Australian insurance industry is eligible to submit a nomination, either on their own behalf or for someone else.
Excellence Awardees Once the research has been completed, excellence awardees will be selected in each category (except the three National awards) and notified via e-mail. Excellence awardees will also be announced on Insurance Business wesbite. Excellence awardees for the three National awards – Australian Broker of the Year, Smart Nine Australian Brokerage of the Year, and Kona Recruitment Australian Young Gun of the Year – will comprise the winners of the other broker, brokerage and young gun categories and will be announced at the event itself.
Judging The Insurance Business Awards team will send completed excellence awardee submissions to an independent panel of judges, comprising insurance industry leaders and senior representatives. Judges will be well known and well respected within the industry and their judgment will be impartial, balanced, incisive and fair. Any judge with a conflict of interest in a particular category will recuse themselves from judging that category. Judges will review the excellence awardee submissions and allocate a score for each excellence awardee. The excellence awardee with the highest score in each category once the judging process has been completed will be named the winner.
Winners The winners in each category will be announced at the Insurance Business Awards gala dinner on Friday 2 September 2022 at the Doltone House, Darling Island, in Sydney. Winners will also be published on Insurance Business website.
Find out more
Brokerage of the Year (6-20 staff)
Brokerage of the Year (1-5 staff)
CHU Underwriting Agencies Specialist Brokerage of the Year
Best Customer Service from an Individual Office
Authorised Representative Network of the Year
Best Digital Strategy – Brokerage
Young Gun of the Year – Independent (1-19 staff)
Young Gun of the Year – Independent (20+ staff)
AXA XL Young Gun of the Year – International
Broker of the Year (1-19 staff)
Broker of the Year (20+ staff)
Celebrating excellence in the insurance industry
The Insurance Business Australia Awards is set to make its return as an in-person event on 2 September, with some of the insurance industry’s biggest names vying for the top prizes
Welcome to the HRD Awards New Zealand awards for 2022 and congratulations to all the award nominees and award winners. We’d like to recognise the incredible effort of the New Zealand HR community over the past two years. You have been the business world’s first responders to the pandemic, and continue to show up and do the essential and often undervalued work critical to keeping a business running. For that I commend you and I ask that you take a moment to recognise the contribution you have made. Employment Hero are proud to sponsor the HRD Awards New Zealand for 2022. From Auckland to Dunedin, we’re excited about the potential for the people and culture industry and look forward to our continued and future partnerships with the exemplary HR professionals of New Zealand.
Broker of the Year – Specialist
QBE Broker of the Year - Authorised Representative
Underwriting Agencies Council Underwriting Agency BDM of the Year
Underwriting Agencies Council Australian Underwriting Agency of the Year
General Insurer BDM of the Year
Blake Oliver Consulting Australian General Insurer of the Year
AAMC General Insurer Claims Team of the Year
Wilbur Underwriting Agency Claims Team of the Year
Duck Creek Technologies Best Digital Strategy – Insurer
Best Service Provider Award
Employment Hero connects and empowers 6,000 businesses across the world with a suite of powerful employment features. We’re launching employers toward their goals, powering more productive teams and taking employment to rewarding new heights. Contact: +61 1800 084 847 Website: www.employmenthero.com
The Insurance Business Australia Awards team would like to thank all those who took the time to submit and extend gratitude to the judges who diligently review the files to select the final winners. Winners and excellence awardees will be honoured at the live event, representing the perfect opportunity for key members of the insurance industry to celebrate stellar work throughout a remarkable year. Be sure to reserve a table and join us – as this will be an unmissable evening bringing together brokers, brokerages, insurers, underwriting agencies, BDMs, claims teams and service providers from across the region to celebrate, connect and raise a glass in honour of their achievements and outstanding work. Visit www.ibawards.com.au or contact awards@keymedia.com.au for table reservations or sponsorship opportunities.
William Legge General Manager UAC
Kirsten Kruger Head of Insurance Victorian Managed Insurance Authority
Kurt Nilsen Managing Director Lion Underwriting
Sarah Lyons Chief Executive Gallagher Australia
Eric Lowenstein CEO Tego
Chay Wilkinson CEO ANA Chartered Loss Adjusters
Katie Stephenson Business Development Specialist, Marsh Queensland | YIPs Australasian President Marsh
Brian Siemsen Founder & Executive Director Claims Central Consolidated
Enrique Sicurella Director CCM Insurance Group
Hayley Phillips Director Steadfast Taswide Insurance Brokers
Anthony Pagano Head of Commercial Intermediaries Vero
Kimberley Johnson CEO CHU Underwriting Agencies
Marni Jackson Head of Product – Vehicle Youi NZ
Research The Insurance Business Awards team conducted research and drew on knowledge and information gained through Insurance Business’ connections to the insurance industry in order to support and supplement nominations received and to ensure that no one deserving of recognition is missed. Excellence awardees was determined from both pools of information.
Awards
News
MORTGAGE INDUSTRY
BEST IN MORTGAGE
SPECIALTY
TV
Resources
Australian Business Lawyers & Advisors Australian HR Director of the Year
Alex Diab,
This award recognises an HR leader who has demonstrated excellence at the executive level over the past 12 months. Eligible finalists were senior-level leaders who report to the CEO and manage an HR team. Finalists were judged on their leadership, communication, strategy, drive and results.
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Award Sponsor
Australian Business Lawyers & Advisors (ABLA) is one of Australia’s leading employment and workplace legal practices. We focus on representing and advocating for business. Our success with clients is founded on the principles of mutual respect, craft, collaboration and communication. Our motto ‘experts make things simple’ sets us apart. Website: www.ablawyers.com.au Phone: 1300 565 846 Email: info@ablawyers.com.au
Business Australia
Redlands City Council
Amanda Daly,
Dyson
Amanda Hart,
St John Ambulance
Jenny Mate,
Deutsche Bank
Jules Nickson Pole,
Melbourne Airport
Mari Ruiz-Matthyssen,
hummgroup
Natalie Nicholson,
Sarah Derry
WINNER
“For me a great leader is someone who makes decisions based on values first and interests second, rather than simply interests. ”
Nigel Ward CEO and director, Australian Business Lawyers & Advisors
ABLA
Aviso WA Insurance Brokers CRM Brokers Gallagher Honan Insurance Group Interlink Insurance Brokers Macey Insurance Brokers McLardy McShane Insurance Brokers Shielded Insurance Brokers
QBE Australia is part of the QBE Insurance Group, an international insurer and reinsurer headquartered in Sydney with offices across all states and territories. Our purpose is all about enabling a more resilient future. We provide a broad range of insurance products to personal, business, corporate and institutional customers. From car and home insurance, to tailored business packages and specialist cover for industries such as aviation and farming. We don’t simply offer insurance. We’re all about the before and after – helping our customers to protect and prevent against the ‘what ifs’ and being there to support if anything goes wrong. Website: https://www.qbe.com/au/brokers
allinsure ARMA Insurance Brokers Hunter Valley Austbrokers Coast to Coast Bell Partners Insurance Clear Insurance FD Beck Insurance Brokers Omnisure
Ausure Hospitality Grace Insurance Hunter Broking Group Imperium Insurance and Financial Solutions Praden Insurance Broking and Advisory
Ausure Hospitality CCM Insurance Group National Credit Insurance (Brokers) Trade Risk
CHU is one of Australia's largest and most awarded insurance underwriting agencies. CHU created the first residential strata insurance plan in Australia and started trading in Sydney in 1978. Over 40 years later, CHU has grown to become recognised as a leading strata insurance specialist, underwriting more than 100,000 schemes across Australia. Phone: 1300 361 263 Email: info@chu.com.au Website: www.chu.com.au
allinsure Aon - Gold Coast Bell Partners Insurance Clear Insurance
Insurance Advisernet McLardy McShane Partners Oracle Group Australia PSC Connect Resilium
Brokers Online FD Beck Insurance Brokers Hunter Broking Group Macey Insurance Brokers UpSure
Status Insurance Brokers (former Corpsure)
Taela Bloemers,
Omnisure
Schalk Van Der Merwe,
Elliott Insurance Brokers
Ryan Menezes,
Avatar Brokers
Josh Meyer,
Delmont Insurance Group
James Wilson,
Ben Van Der Merwe,
Austin Rosier,
allinsure
Tate Harris,
Interlink Insurance Brokers
Tryan Christos,
Honan Insurance Group
Teighan Carr,
National Credit Insurance (Brokers)
Matthew Spann,
Brookvale Insurance Brokers
Joshua Hawkins,
Gow-Gates Group
Jonathan Yogarajah,
Shielded Insurance Brokers
Douglas Strong,
AXA XL Insurance – We Don’t Just Provide Insurance. We Reinvent It. AXA XL is the P&C and Specialty Risk Division of AXA. We’re known for solving complex risks for mid-sized companies, multinationals and even some inspirational individuals. With speed, agility and a focus on the future we can offer more products, greater global reach, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business - Property, Casualty, Professional and Financial Lines and Specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. Phone: +61 2 8270 1719 Email: iselle.gonzalez@axaxl.com Website: www.axaxl.com
ShieldCover (former Willis Towers Watson)
Taylor Burstow,
Gallagher
Pooja Khushalani,
Marsh
Nicole Pallavicini,
Aon
Michael Pham,
Georgia Rowley,
Ben Willis,
“AXA XL is the proud sponsor of the Young Gun of the Year – International Award for the 4th year in a row. As an industry I feel it is important that we recognise up and coming talent, helping shape the future of insurance in Australia”
Catherine Carlyon, Country Manager Australia, AXA XL
General Insurance Brokers of Australia
Tony Sykes,
Active Insurance Solutions
Gavan Burke,
Grace Insurance
Frans du Plessis,
Austbrokers Coast to Coast
Dale Hansen,
ARMA Insurance Brokers & Broker Base
Amanda Morris,
Tim Coventry,
Steve Pappas,
Planned Cover
Simon Gray,
Paul Steed,
Scott Winton Insurance Brokers
Eli Tatarka,
Sharon Rutherford,
Howden Insurance Brokers (Australia)
Scott Curley,
Praden Insurance Broking and Advisory
Leanne Murphy,
Trade Risk
Jennifer Steger,
Peter Chamberlain,
Hunter Broking Group
Josh Ryan,
Clear Insurance
Jen Bettridge,
CP Insurance Services
Scott O'Neill,
Bell Partners Insurance
Matthew Bates,
The Underwriting Agencies Council (UAC) is the peak body for Australian underwriting agencies, who write annual GWP of more than $6.5bn. UAC serves members’ interests through professional development events; broker expos to showcase members’ specialist products; sector-specific marketing campaigns; and advocacy with government and industry bodies. UAC has more than 100 agency members, supported by 57 business service members. Contact: William Legge, General Manager Mobile: +61 (0) 409 302 423 Email: williamlegge@uac.org.au Website: uac.org.au
NTI
Colum Williamson,
Brooklyn Underwriting
Jessica Jenkins,
Emergence
James Lee,
Underwriting Agencies of Australia
Jackie McCarthy,
CFC Underwriting
Harry Hill,
ProRisk Underwriting
Chris Varkoly,
“Agencies thrive on their ability to build relationships with brokers and keep the market well informed about their products and service levels. A well-rounded, professional BDM is the key to achieving that, which is why UAC is so proud to sponsor this award”
William Legge, UAC General Manager
CHU Underwriting Agencies
Scott Allen,
“UAC is proud to sponsor the Underwriting Agency of the Year award. The recipient represents the pinnacle of professionalism in client service and underwriting across the many underwriting agencies operating in the Australian market”
Accident & Health International Underwriting ARAG Services Australia CHU Underwriting Agencies DUAL Australia Emergence Insurance High Street Underwriting Agency MECON Insurance ProRisk Underwriting Strata Unit Underwriters
Allianz
Marilyn De Francesco,
Vero
Lachlan Bailey,
Hollard Commercial Insurance
Jayden Hinshaw,
QBE Insurance
Tom McDonald-Phan,
Blake Oliver Consulting is an insurance specialist consulting firm run by Insurance professionals, for the Insurance sector. Though our industry experience and broad networks we can reach out to candidates with specific and niche experiences that would otherwise not be contactable in the general market. We are committed to providing tailored staffing solutions to our clients and exceptional care to candidates. We now also offer legal and I.T solutions to our insurance clients. Contact: Daniel J. Marsh, Managing Director Phone: 0424 188 733 Email: djmarsh@blakeoliver.com.au Website: www.blakeoliver.com.au
“It’s an honour to sponsor the Australian General Insurer award for a 4th consecutive year, as it demonstrates business growth, market leadership and positively impacting the wider community”
Daniel Marsh, Managing Director, Blake Oliver Consulting
AIG Allianz Berkley Insurance Australia CGU Chubb Vero Zurich
AAMC is a motor accident management specialist providing a wide range of services to the Australian insurance, broking and corporate fleet sectors. AAMC is Australia’s largest provider of motor repair and assessing services across the whole spectrum of motor including passenger vehicle, heavy and light commercial and transport, plant and machinery, motorcycle and caravans. AAMC have been delivering innovative solutions to some of Australia’s largest and most prominent insurers for over 20 years and specialise in providing cost, quality and timeliness outcomes for their clients. Contact: Daniel Lukich, Sales & Strategic Relationship Manager Phone: +61 (0) 456 763 042 Email: daniel.lukich@aamcommercial.com.au Website: aamcommercial.com.au
“AAMC work closely with a broad range of insurance claims teams through the provision of our services, and we deeply appreciate the complexities and challenges often faced within managing claims. We’re pleased to be supporting the award for claims team of the year, an award that recognises the dedication and hard work required in delivering a great claims outcome”
Steve Chapman, Managing Director, AAMC
Allianz Berkley Insurance Australia Vero Zurich
Wilbur provides a modular and connectable ecosystem of technology products & solutions that solve everyday disruption for leading businesses globally. Whether it’s insurance claims, repairs, maintenance, or any other disruption, Wilbur gets customers back to normal faster. Wilbur’s suite of platforms helps clients deliver better outcomes for everyone at scale. Phone: 1300 937 973 Email: hello@wilbur.io Website: www.wilbur.io
“It’s an honour to be sponsoring the Underwriting Agency Claims Team of the Year category. Claims departments have been integral in assisting customers and providing peace of mind when disaster strikes. The insurance world couldn’t exist without the claims teams who support it”
Fabien Ruffin, Chief Technology Officer, Wilbur
DUAL Australia FTA Insurance NTI ProRisk Underwriting Underwriting Agencies of Australia Woodina Underwriting Agency
Duck Creek Technologies (NASDAQ: DCT) is a leading provider of core system solutions to the P&C and General insurance industry. By accessing Duck Creek OnDemand, the company’s enterprise Software-as-a-Service solution, insurers are able to navigate uncertainty and capture market opportunities faster than their competitors. Duck Creek’s functionally-rich solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. For more information, visit www.duckcreek.com. Contact: Ava Emdadian, Marketing Manager, Asia Pacific Phone (APAC): +61 1800 430 929 Email: ava.emdadian@duckcreek.com Website: www.duckcreek.com
Agile Underwriting Services Blue Zebra Insurance CFC Connect Cyber Platform DUAL Australia Emergence Insurance High Street Underwriting Agency ProRisk Underwriting
AAMC Arteva Funding Crawford & Company Australia DXC Technology Gallagher Bassett Hello Claims Innovation Group Australia Stelvio Australia Wotton + Kearney