A word from our event partner
Michael Jackowski
CEO
Duck Creek Technologies
Awards
Gallery
2022 Sponsors
Brokerage of the Year
(1-10 Staff)
If the pandemic was beaten back from New Zealand shores in the early waves, it has now firmly planted roots like some foreign noxious weed on the Ministry of Primary Industries’ most wanted list.
Event Partner
by the organisers of
Official Media
Organiser
Thank you to our esteemed judges for lending their time and expertise to help recognise and celebrate excellence in the mortgage and finance profession.
Eugene Bartsaikin
Managing Director
Twine Financial Advisers
Julius Capilitan
Lending Member Advisory Committee/
Managing Director
Financial Advice New Zealand/Century21Financial
Adrienne Church
General Manager NZ
Prospa
Tony Dench
CEO
SHARE
Dev Dhingra
Founder/CEO/Principle Adviser
The Fundmaster
Anton Douglas
CEO
Midlands Mortgage Trust
Glenys Holden
Chief Executive Officer
Norfolk Mortgage Trust
Luke Jackson
NZ Head
Resimac
Sarah Johnston
CEO
Astute Financial Management
Tony Mounce
Director
Tony Mounce Mortgages & Insurance
Elyce Peters
Director and Mobile Mortgage Adviser
The Mortgage Girls
Katrina Shanks
CEO
Financial Advice New Zealand
Tahei Simpson
Mortgage Adviser
Vega Lend
Aaron Skilton
CEO
New Zealand Home Loans
2022 Judging Panel
Methodology
more
Commemorative Guide
Nominations
Nominations were open via online portal. The awards were free to enter. To be in the running for the Insurance Business Awards New Zealand, individuals and companies could nominate themselves or their peers in unlimited categories. All submissions focused on the achievements of the nominees over the
past 12 months.
Research
The Insurance Business Awards team conducted thorough research to verify all submissions and nominations.
Judging
Insurance Business appointed an independent panel of judges comprised of insurance leaders from around New Zealand to review the submissions and allocate each nominee with a confidential and impartial score.
Winners
The winners were announced on IB’s website on the 16th to 18th of February, 2022.
Find out more
Broking Network
of the Year
Best Digital Strategy Insurer/
Underwriting Agency
Broker of the Year
Specialist
Broker of the Year Independent
Young Gun of the Year International
New Zealand Underwriting
Agency of the Year
Service Provider
of the Year
Claims Team of the Year Insurer/Underwriting Agency
New Zealand General Insurer of the Year
Industry rising to meet a changing game
Award winners stepped up in another year dominated by the pandemic, with many now a deft hand at dealing with a constantly shifting landscape – which bodes well for future turbulence
Founded by insurance experts but built for the cloud, Duck Creek Technologies is a leading provider of general insurance core system solutions. Duck Creek enables insurance businesses to reimagine, innovate and continuously deliver game-changing results. Whether you are a start-up, wanting to switch providers, configure your products, or aspire to transform your insurance legacy systems, we recognise that no insurer’s needs are the same. That’s why we are dedicated to helping each insurer achieve their greatest aspiration based on their unique needs. We have always taken pride in supporting our industry and are a huge advocate of celebrating the successes and achievements of our collective ecosystem and industry peers.
This year, we are proud to have had the opportunity to exclusively partner with Insurance Business for the annual New Zealand Insurance Business Awards, the leading independent awards program in the insurance industry in New Zealand. The awards showcase the country’s most outstanding brokers, brokerages, insurers, underwriting agencies and BDMs for their achievements, highlighting the big and small organisations that make up the unique industry network in New Zealand. We extend our congratulations to all the amazing winners for all their hard work, commitment and contribution to the insurance industry!
Australian Business Lawyers
& Advisors Australian HR Director of the Year
Australian Business Lawyers
& Advisors Australian HR Champion (CEO) of the Year
Australian HR Manager
of the Year
Australian HR Rising Star
of the Year
HAYS Australian HR Team
of the Year
(≤1,000 Employees)
pymetrics Australian HR Team
of the Year
(>1,000 Employees)
Employer of Choice
(Public Sector & NFP)
Employer of Choice
(>1,000 Employees)
Best Leadership
Development Program
Employer of Choice
(1–99 Employees)
Best Learning
& Development Program
Employer of Choice
(100–999 Employee
YOUtax Best Health & Wellbeing Program
Best Recruitment Campaign
Best Graduate
Development Program
Globalization Partners
Best Remote Work Strategy
Australian Business Lawyers
& Advisors Australian HR Director of the Year
Australian Business Lawyers
& Advisors Australian HR Champion (CEO) of the Year
Australian HR Manager
of the Year
Australian HR Rising Star
of the Year
HAYS Australian HR Team
of the Year
(≤1,000 Employees)
pymetrics Australian HR Team
of the Year
(>1,000 Employees)
Employer of Choice
(Public Sector & NFP)
Employer of Choice
(>1,000 Employees)
Best Leadership
Development Program
Employer of Choice
(1–99 Employees)
Best Learning
& Development Program
Employer of Choice
(100–999 Employee
YOUtax Best Health & Wellbeing Program
Best Recruitment Campaign
Best Graduate
Development Program
Globalization Partners
Best Remote Work Strategy
Australian Business Lawyers
& Advisors Australian HR Director of the Year
Australian Business Lawyers
& Advisors Australian HR Champion (CEO) of the Year
Australian HR Manager
of the Year
Australian HR Rising Star
of the Year
HAYS Australian HR Team
of the Year
(≤1,000 Employees)
pymetrics Australian HR Team
of the Year
(>1,000 Employees)
Employer of Choice
(Public Sector & NFP)
Employer of Choice
(>1,000 Employees)
Best Leadership
Development Program
Employer of Choice
(1–99 Employees)
Best Learning
& Development Program
Employer of Choice
(100–999 Employee
YOUtax Best Health & Wellbeing Program
Best Recruitment Campaign
Best Graduate
Development Program
Globalization Partners
Best Remote Work Strategy
Duck Creek Technologies (NASDAQ: DCT) is a leading provider of core system solutions to the P&C and General insurance industry. By accessing Duck Creek OnDemand, the company’s enterprise Software-as-a-Service solution, insurers are able to navigate uncertainty and capture market opportunities faster than their competitors. Duck Creek’s functionally-rich solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand.
For more information, visit www.duckcreek.com.
Event Partner
Duck Creek Technologies is a leading provider of core system solutions to the P&C and General insurance industry. By accessing Duck Creek OnDemand, the company’s enter¬prise Software-as-a-Service solution, insurers are able to navigate uncertainty and capture market opportunities faster than their competitors. Duck Creek’s functionally-rich solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand.
Website: www.duckcreek.com
Event Partner
Future-proofing
Themes shared by the 10 category winners of the New Zealand Insurance Business Awards 2022 were using technology well, thinking flexibly and encouraging new blood to join the industry.
Ronald Gadsdon, financial advisor at Discovery Financial Services in Botany, said one thing he hadn’t anticipated for the year was Sydney’s lengthy lockdown.
Ronald Gadsdon, financial advisor at Discovery Financial Services in Botany, said one thing he hadn’t anticipated for the year was Sydney’s lengthy lockdown.
He stressed the importance of having a good digital platform to engage with clients.
By going more digital it also allowed us to speak to more of our clients to ensure their requirements were still being meet,” he said.
The rise of the digital age resounds not only at family-run boutique firms like Discovery, but also at giants like Tower Insurance, winner of New Zealand General Insurer of the Year.
Tower chief executive Blair Turnbull said there was a lot of room for improvement in the industry overall on the technology side.
“The insurance industry is one of the world’s least-digitally mature industries and that means there is a huge opportunity to leverage data and technology to reimagine how insurance operates.”
Another small company to win top honours was RedBook, which provides specification, identification and pricing for cars and motorbikes to insurers and other parties.
The winner of the Service Provider of the Year category for 2022 saw no shortage of challenges.
“The market for new and used vehicles has been totally turned on its head by the constraints of supply and global chip shortages,” said general manager Nick Auld, citing the Ukraine invasion as another potential supply chain risk.
“These inflationary factors have combined with Government clean car targets to make this a totally different market to anything we have ever seen.”
But Auld said an opportunity existed using data analysis and AI to provide tailored flexibility, rather than a one-size fits all solution.
AI was also an area of interest for underwriting agency DUAL, which cleaned up three awards in 2022 - Best Digital Strategy Insurer/Underwriting Agency, Claims Team of the Year - Insurer/Underwriting Agency, and New Zealand Underwriting Agency of the Year.
“All businesses are looking to create efficiencies which results in time and cost savings for them, and we think AI and machine learning could play a massive role in this,” said New Zealand general manager Paula Harris.
Attracting people
The only winner not based in Auckland, TIME Insurance, operates out of offices in the hardscrabble Wellington suburb of Wainuiomata, a place that even many Wellingtonians may not have visited unless it was for a friendly game of touch rugby with locals.
Founder, owner and managing director Teru Time said the three-person team focused on engaging with the local community and raising the company profile through social media. Educating family-run businesses in the working-class community about insurance’s role is a key motivator for the firm, which won the Broker of the Year – Independent award.
Time said he wanted to continue the momentum and hire more staff in 2022 to take on new projects.
Crombie Lockwood executive broker – financial & professional risks Jac Heale agreed that attracting talent to the industry and developing staff was something there should be more of.
He said 2021 saw a lot of what used to be plain vanilla risks moving to the ‘hard to place’ list for insurers. The liability market also became very restrictive.
“I see this happening more for insurers and it getting harder for brokers to anticipate what could be the next red flag industry,” Heale said.
“There’s always another way to look at things in insurance,” he continued.
Crystal-ball gazing is a risky business, but luckily for the insurance industry there are many angles possible when viewing a sphere.
Themes shared by the 10 category winners of the New Zealand Insurance Business Awards 2022 were using technology well, thinking flexibly and encouraging new blood to join the industry.
Ronald Gadsdon, financial advisor at Discovery Financial Services in Botany, said one thing he hadn’t anticipated for the year was Sydney’s lengthy lockdown.
“Our business already had a contingency plan, so we were prepared to support our clients while working from home,” said Gadsdon.
He stressed the importance of having a good digital platform to engage with clients.
“By going more digital it also allowed us to speak to more of our clients to ensure their requirements were still being meet,” he said.
The rise of the digital age resounds not only at family-run boutique firms like Discovery, but also at giants like Tower Insurance, winner of New Zealand General Insurer of the Year.
Tower chief executive Blair Turnbull said there was a lot of room for improvement in the industry overall on the technology side.
“The insurance industry is one of the world’s least-digitally mature industries and that means there is a huge opportunity to leverage data and technology to reimagine how insurance operates.”
Another small company to win top honours was RedBook, which provides specification, identification and pricing for cars and motorbikes to insurers and other parties.
The winner of the Service Provider of the Year category for 2022 saw no shortage of challenges.
“The market for new and used vehicles has been totally turned on its head by the constraints of supply and global chip shortages,” said general manager Nick Auld, citing the Ukraine invasion as another potential supply chain risk.
Future-proofing
“These inflationary factors have combined with Government clean car targets to make this a totally different market to anything we have ever seen.”
But Auld said an opportunity existed using data analysis and AI to provide tailored flexibility, rather than a one-size fits all solution.
AI was also an area of interest for underwriting agency DUAL, which cleaned up three awards in 2022 - Best Digital Strategy Insurer/Underwriting Agency, Claims Team of the Year - Insurer/Underwriting Agency, and New Zealand Underwriting Agency of the Year.
“All businesses are looking to create efficiencies which results in time and cost savings for them, and we think AI and machine learning could play a massive role in this,” said New Zealand general manager Paula Harris.
Attracting people
The only winner not based in Auckland, TIME Insurance, operates out of offices in the hardscrabble Wellington suburb of Wainuiomata, a place that even many Wellingtonians may not have visited unless it was for a friendly game of touch rugby with locals.
Founder, owner and managing director Teru Time said the three-person team focused on engaging with the local community and raising the company profile through social media. Educating family-run businesses in the working-class community about insurance’s role is a key motivator for the firm, which won the Broker of the Year – Independent award.
Time said he wanted to continue the momentum and hire more staff in 2022 to take on new projects.
Crombie Lockwood executive broker – financial & professional risks Jac Heale agreed that attracting talent to the industry and developing staff was something there should be more of.
He said 2021 saw a lot of what used to be plain vanilla risks moving to the ‘hard to place’ list for insurers. The liability market also became very restrictive.
“I see this happening more for insurers and it getting harder for brokers to anticipate what could be the next red flag industry,” he said.
“There’s always another way to look at things in insurance,” Lockwood continued.
Crystal-ball gazing is a risky business, but luckily for the insurance industry there are many angles possible when viewing a sphere.
Find out more
Winners
The winners were announced on IB’s website on the 16th to 18th of February, 2022.
Judging
Insurance Business appointed an independent panel of judges comprised of insurance leaders from around New Zealand to review the submissions and allocate each nominee with a confidential and impartial score.
Research
The Insurance Business Awards team conducted thorough research to verify all submissions and nominations.
Nominations
Nominations were open via online portal. The awards were free to enter. To be in the running for the Insurance Business Awards New Zealand, individuals and companies could nominate themselves or their peers in unlimited categories. All submissions focused on the achievements of the nominees over the past 12 months.
Methodology
New Zealand General Insurer of the Year
Claims Team of the Year Insurer/Underwriting Agency
Young Gun of the Year International
Broker of the Year Independent
Broking Network
of the Year
Brokerage of the Year
(1-10 Staff)
Globalization Partners
Best Remote Work Strategy
Best Graduate
Development Program
Best Recruitment Campaign
YOUtax Best Health & Wellbeing Program
Employer of Choice
(1–99 Employees)
Best Leadership
Development Program
Award 4
Company
Award 3
Individual and EA
with profile button
Award 6
Excellence Awardee with headshot and profile cta
Award 5
Company with profile button and photo
Award 2
Individual (no photo)
Award 1
Individual with photo
Globalization Partners
Best Remote Work Strategy
Best Graduate
Development Program
Best Recruitment Campaign
YOUtax Best Health & Wellbeing Program
Employer of Choice
(1–99 Employees)
Best Leadership
Development Program
Award 4
Company
Award 3
Individual and EA
with profile button
Award 6
Excellence Awardee with headshot and profile cta
Award 5
Company with profile button and photo
Award 2
Individual (no photo)
Award 1
Individual with photo
Globalization Partners
Best Remote Work Strategy
Best Graduate
Development Program
Service Provider
of the Year
New Zealand Underwriting Agency of the Year
Award 4
Company
Award 3
Individual and EA
with profile button
Awards
